Having grown from being an
analyst to a forecast team lead, I always used to think where to draw a line
between micromanagement and delegation; then I came across the following article
from WSJ and it cleared the mist
‘On April 30,
associates who were gathered in a conference room handed Mr. Dimon summaries
and analyses of the losses. But there were no details about the trades
themselves. "I want to see the positions!" he barked, throwing down
the papers, according to attendees. "Now! I want to see everything!"
When Mr. Dimon saw the numbers, these people
say, he couldn't breathe.’
Seeing the data raw
in addition to prechewed analysis can have enormous impact on perceptions. That's not to minimize the importance of analysis
and interpretation. But when discontinuities defies the logic,
nothing creates situational awareness faster than seeing with your own eyes
what your experts are trying to synthesize. The raw ingredients are critical to success.
BUT is this
micromanagement? You bet! There's difference between this kind of
micromanagement and being a control freak. In the former, leaders want to see —
and feel — what's going on with their own eyes and gut; they want to draw upon
their own experiences and expertise. In the latter, they want a greater command
of detail in order to tell people what to do. The best micromanagers go to the
source, so they can see, listen, and understand better; the control freaks do
it to remind people that they run the whole show.
Yes, there's something
vaguely mistrustful and distrustful about insisting on a diet of raw data
rather than a richly prepared presentation of analytics. The core
message — that you want/need to see for yourself — may feel disempowering to
some. But there's a fundamental difference between trusting your people and
trusting their data.
May
be there is a reason why great chefs visit the farms and markets that source
their restaurants!!!
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